01Acute problems with your website?
If your WordPress website suddenly becomes unavailable, gives errors or the backend fails, a structured check counts.
We check whether an update, plugin, theme, server problem or security risk is behind the error and prioritize restoring functionality first.
02Typical cases for WordPress immediate help
These problems can often be solved more quickly if a technical eye is applied directly to the right place.
- White page or fatal PHP error after an update
- WordPress installation or admin area not accessible
- Website hacked, suspected malware or warning from the host
- Plugin or theme conflicts after updates
- Spam, upload problems or incorrect display
- Umlauts, redirects, media or forms do not work correctly
03Which data helps with the analysis?
A short description of the error, screenshots, the time when the problem first occurred and information about recent updates or changes are helpful.
Depending on the problem, WordPress access, FTP or hosting access are required. Access data should always be provided in a secure way.
04What happens next?
We ensure the condition before risky interventions and work in a comprehensible manner. The goal is a stable website, not a quick blind flight.
After the first aid phase, it is often worth carrying out a maintenance or safety setup to ensure that the same error does not reoccur.